Heather Shiner is a results-driven operations leader known for building high-performing teams, scaling multi-unit businesses, and turning strategy into disciplined execution. With a career spanning food service, retail, and distribution, she brings a hands-on leadership style and a sharp commercial mindset to every organization she serves.

Heather is deeply focused on financial performance—owning P&L accountability, managing cost structures, and driving margin improvement through disciplined execution and data-informed decision-making. Previously, Heather has directed operations for multi-location businesses, she built operational infrastructure, implemented standardized systems, and partnered closely with finance and HR to optimize budgets, control costs, and improve overall profitability. She has led financial initiatives ranging from business start up, to food cost optimization and inventory control to cash handling systems and long-range budgeting strategies. Heather has a proven ability to build from the ground up—leading new business development from concept through execution, including financial modeling, capital planning, and cost management for new builds and expansions. She designs scalable systems that not only improve operational efficiency but also create financial transparency and accountability at every level of the organization. 

Heather's leadership philosophy centers on developing people, providing support in building healthy culture, simplifying complexity, and relentlessly focusing on the metrics that drive performance. She is known for stepping into challenging environments and delivering measurable results. Heather provides insight based on the need for urgency, ownership, and a clear focus on sustainable growth and financial discipline.